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Blaze battery and LED light issues

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‎08-29-2018 11:58 - last edited on ‎08-30-2018 04:28 by Moderator Alum

‎08-29-2018 11:58 - last edited on ‎08-30-2018 04:28 by Moderator Alum

Hi Fitbit ppl.

 

My Fitbit Blaze is 8 months old and in the last few weeks the battery even when fully charged now only last 6 hours. I have also just noticed that the left green light does not flash anymore and the right one flashes very slow! I have done a restart several times also switched off and on but still the same. I have carefully cleaned the contacts in the charger and on the Fitbit but still the same... help?

 

 

Moderator edit: subject for clarity

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‎08-30-2018 04:31

‎08-30-2018 04:31

It's great to welcome you @BobtheCad.

 

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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