ANSWERED
Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to see you around @koikeeper and @WendyB thanks for stopping by.
I appreciate the efforts in trying to fix this battery issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.
Keep me posted. 
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
2 years is a long time it probably is on it last days. They dont last forever.
You can contact support to see what they can offer you
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to see you around @koikeeper and @WendyB thanks for stopping by.
I appreciate the efforts in trying to fix this battery issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.
Keep me posted.
Best Answer