10-10-2017
03:43
- last edited on
10-15-2017
08:52
by
AlejandraFitbit
10-10-2017
03:43
- last edited on
10-15-2017
08:52
by
AlejandraFitbit
I have had my Blaze since March. Generally I see 4 to 5 days battery life when I wear it all day. I have Heart rate = auto, Brightness = auto, 5/9 hours activity target and the rest of the stuff (alerts, quick view, Bluetooth tracking, all day sync etc) all turned off. I take it off at night. Sometimes, it has now happened 3 times, it starts to run the battery down in around 24 hours. I have noticed that when it does this it has been lighting up the display without any of the buttons being pressed regularly. It seems to be awake about 25% of the times I go to press a button to see how I am doing with my daily targets. If I put it on charge when the red battery indicator lights it charges to full in about 2.5 hours but runs down again in 24 hours. This state seems to persist until I let the battery run so flat that either the Blaze won't wake up or it loses the time setting. If I recharge it at that point it returns to 4 to 5 days battery life. I am sure that the buttons don't get pressed by accident, it happens when I am wearing short sleeved clothing, and I cannot press the buttons by bending my wrist, I have tried!
Does anyone from Fitbit read this forum? I might be just preaching to deaf ears and getting some typing practice.
HappyHaviator
Moderator edit: subject for clarity
10-10-2017 04:39
10-10-2017 04:39
I don’t think anyone from Fitbit reads this or cares to be of help to people who already paid their money. It shows up in retailer’s sales losses from returns and not Fitbits growth.
10-10-2017 09:04
10-10-2017 09:04
@GoGarmin there are a Few Moderators that are employed by Fitbit, and occasionally i see a comment from a developer.
The Mods do not try and scour the board to answer every message, this is called a community board and is setup to allow and encourage Fitbit users to help each other out. If @HappyHaviator wants an answer directly from Fitbit it would be best to ask Fitbit, not the comunity of Fitbit users.
Contact info for Fitbit support may be found under help (link below or in the app), it also may be found in the top right of this page.
10-12-2017 23:11
10-12-2017 23:11
I totally think thers a bug. It's happened to mine and so many more. Just want the company 2 realise and fix it. I love my fitbit but this sux. I'm in challenges and my steps ect are counted and used from my blaze but it's going flat so fast I'm losing out
10-15-2017 08:54
10-15-2017 08:54
Hey there @HappyHaviator, great to see new faces, welcome! @Ilovemyblaze great to see you here and @Rich_Laue, @GoGarmin thanks for stopping by.
If you are having issues with your Blaze battery life, I recommend taking a look at this post and follow the instructions provided there. After those steps, I suggest testing your devices.
Let me know the outcome.