11-24-2018
01:30
- last edited on
11-25-2018
05:53
by
AlejandraFitbit
11-24-2018
01:30
- last edited on
11-25-2018
05:53
by
AlejandraFitbit
Hi, anyone else seeing their Blaze battery only lasting half the time it used to? Maybe it’s because it’s 2 years old now but used to last 4 days until the upgrade with the new dashboard main face? Anyone else experiencing the same? Is 1.5-2 days from a full charge usual for a 2 year old Blaze?
Moderator edit: subject for clarity
11-25-2018 05:54
11-25-2018 05:54
Hey @Asgoodger, a warm welcome to the Community.
I am sorry to hear about the battery problem you are experiencing with your Blaze and recommend taking a look at this post and follow the instructions provide there. After following those steps, test your device.
Let me know the outcome.
11-25-2018 10:25
11-25-2018 10:25
12-02-2018 08:16
12-02-2018 08:16
Thanks for the update @Asgoodger. Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.