11-24-2018
10:13
- last edited on
11-26-2018
10:08
by
AlejandraFitbit
11-24-2018
10:13
- last edited on
11-26-2018
10:08
by
AlejandraFitbit
My Blaze isn't syncing anymore. Since 6 November. I have tried everything, I read also what others said.
Moderator edit: subject for clarity
Best Answer11-24-2018 15:29 - edited 11-24-2018 15:30
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
11-24-2018 15:29 - edited 11-24-2018 15:30
May I ask what type of phone or computer you are having some issues with @SunsetRunner?
Has the Fitbit Help helped out?
Why won't my Fitbit device sync?
11-26-2018
10:09
- last edited on
10-17-2025
06:24
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-26-2018
10:09
- last edited on
10-17-2025
06:24
by
MarreFitbit
A warm welcome to the Community @SunsetRunner and @Rich_Laue thanks for stopping by.
I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friend worked? Were you able to sync your tracker?
Hope to hear from you soon. ![]()
Best Answer11-26-2018 10:36
11-26-2018 10:36
yes, i followed the instructions, I also restarted my fitbit, uninstalled my fitbit app, reconnected it with app, I tried everything, but it still doesn't work 😞
Best Answer
12-02-2018
08:14
- last edited on
10-17-2025
06:24
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-02-2018
08:14
- last edited on
10-17-2025
06:24
by
MarreFitbit
Thanks for the update @SunsetRunner.
Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted. ![]()
Best Answer