11-24-2018
10:13
- last edited on
11-26-2018
10:08
by
AlejandraFitbit
11-24-2018
10:13
- last edited on
11-26-2018
10:08
by
AlejandraFitbit
My Blaze isn't syncing anymore. Since 6 November. I have tried everything, I read also what others said.
Moderator edit: subject for clarity
11-24-2018 15:29 - edited 11-24-2018 15:30
11-24-2018 15:29 - edited 11-24-2018 15:30
May I ask what type of phone or computer you are having some issues with @SunsetRunner?
Has the Fitbit Help helped out?
Why won't my Fitbit device sync?
11-26-2018 10:09
11-26-2018 10:09
A warm welcome to the Community @SunsetRunner and @Rich_Laue thanks for stopping by.
I appreciate all the efforts in trying to fix this issue and would like to know if the instructions provided by our friend worked? Were you able to sync your tracker?
Hope to hear from you soon.
11-26-2018 10:36
11-26-2018 10:36
yes, i followed the instructions, I also restarted my fitbit, uninstalled my fitbit app, reconnected it with app, I tried everything, but it still doesn't work 😞
12-02-2018 08:14
12-02-2018 08:14
Thanks for the update @SunsetRunner.
Since the instructions provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.