Blaze battery is draining very quick

[Judybuckman]

For the last couple of days I’m having to charge the battery every night. I’ve tried cleaning the contacts.  I don’t have a clue why this all of a sudden happened. Thanks you for any help. Judy Buckman 

Moderator edit: updated subject for clarity

[MarreFitbit]

Hi @Judybuckman, welcome to the Community Forums. Thanks for already cleaning the contacts on your Blaze and charging cable. 

Please take a look at the help article Can I extend my Fitbit device's battery life? and follow the tips and recommendations provided there.

We recommend to charge your trackers via the USB port over a wall adapter. However, it is also possible to charge your Fitbit tracker with a UL certified wall adapter. What may actually cause damage to the tracker's battery (either on a computer or a wall adapter) is the charging time, which if excessive over time may damage the battery and therefore cause quick battery drain or prevent the tracker from charging at all. 

Tips to best charge Fitbit trackers are:

• Use only genuine Fitbit charging cables
• Use only UL-certified wall chargers
• Avoid USB battery packs
• Charge at room temperature

For charging purposes, your charging cable can be plugged into any USB power source, including but not limited to:

• A computer
• A Wall A/C to USB adapter, commonly found with smartphones
• A DC to USB adapter (vehicle power port) 

Give this a go and let me know the outcome, I'll be around. 

[Judybuckman]

Will do. And thank you. Judy Buckman

Sent from my iPhone

[MarreFitbit]

You're very welcome @Judybuckman. 😊 

I'm always around, keep me in the loop.

[Judybuckman]

Very frustrating. I charged my Fitbit blaze from computer as per your suggestion and it shows 100 percent.  It didn’t even last a full day. Also at gym this morning heart monitor wouldn’t register. Please help. Judy Buckman 

[Zoekarizma]

I noticed that too! For a long while now I've noticed the heat rate will either not show, or it will show much lower than it should. (Is. 135 when I know I'm at 160) I joke in my kickbox class that the class killed me literally.

[MarreFitbit]

Hi there @Judybuckman and @Zoekarizma, thanks for following the steps I recommended and letting me know the outcome. 

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Let me know if there's anything else I may do to assist you with.

[Judybuckman]

Thank you. Judy Buckman

Sent from my iPhone

[MarreFitbit]

You're very welcome @Judybuckman. It was a pleasure to help you. 😉

[FitRajBit]

Hello, I am having the same issues with my FitBit..Tried all that you have mentioned in the blog. Still having issues with battery life lasting less than 12 hours or so.Please suggest /help. Thanks

[MarreFitbit]

Hi there @FitRajBit, welcome to the Community Forums. Thanks for following the tips and recommendations I've provided here in order to fix the battery of your Blaze. 

I went ahead and created a case for you with our Support Team. Someone will reach out to you soon to offer their assistance. Please keep a lookout in your inbox to the email address associated with this account. 

Let me know if there's anything else I may do to assist you in the meantime. 

[Fishermac]

Hi Maria

I am also having the same issues with my FitBit the last 2 weeks or so. Really frustrating as I don't even use the heart rate setting and have light set to din with no notifications but only lasting 10 hours max  Tried all that you have mentioned here over the last number of days with now luck. Please help as I really miss it for my training. Thank you

[MarreFitbit]

Hi there @Fishermac, welcome on board. Thanks for reporting your Blaze's behavior and for following the tips and recommendations I provided here. 

Since this sounds a bit more serious, I've created a support case on your behalf - you should soon receive an email from Customer Support at the email you used to register with the Community forums. If you have any questions, don't hesitate to let me know. 😉

Let me know if you need more help, I'll be around. 

[Fishermac]

Thank you very much for your help

[MarreFitbit]

You're very welcome @Fishermac. It was a pleasure to help you. 

I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!