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Blaze battery issues

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‎08-09-2019 17:47 - last edited on ‎08-19-2019 12:05 by Fitbit Moderator

‎08-09-2019 17:47 - last edited on ‎08-19-2019 12:05 by Fitbit Moderator

Hi, my blaze is about 20 months old. Recently it’s only blinking one back light and also the battery drains really fast. When I wear it, I can feel the center on the backside is really warm, which might be the reason why is draining that fast. I guess the light issue and the battery issue may be related. I wonder could you please help me? I really appreciate it!! 

 

 

Moderator edit: updated subject for clarity

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‎08-19-2019 12:08 - edited ‎03-05-2024 03:27

‎08-19-2019 12:08 - edited ‎03-05-2024 03:27

Welcome to the Community Forums @Connor323. I'm sorry for the late response. Thanks for reporting your Blaze's behavior.

Since this sounds a bit more serious, I've created a support case on your behalf - you should soon receive an email from Customer Support at the email you used to register with the Community forums. If you have any questions, don't hesitate to let me know. 

Maria | Community Moderator, Fitbit


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