Blaze battery life?

[Bybe]

my Blaze fitbit is new and since charging it fully, it doesn't hold the battery for no more than two days. Is there anything that I need to do to have it hold up to the 5 days stated?

[Rose724]

@AngelaMa thank you.

[PJH_UK]

Hi 

Hi AngelaMa,

Sorry to say I am still having problems with my BLAZE battery life.

Have followed all your advice but still getting less than 24 hours from a full charge. I have turned auto show off so not even using it as a watch anymore!! 

I have it about 6 months and up till Jan 2017 it was fine min 5 days on Bat, then did some updates you made available and its not been the same... Dont use it for music or even sleep tracking at this stage as its on charge!! About to bin it and buy an Apple watch if I cant get it back to a 5 day battery charge...Any help much appreciated?

Patrick

[iamamra]

I've had issues with battery life since the update as well! I charged mine last night before bed and was half dead before noon!

[MusicIsMea]

 

My Fitbit blaze is not holding a charge. It seems to die overnight right after it is fully charged. I reset the tracker because I saw other users were having the same issue. I only had it 5 months. Fitbit refused to give me a replacement even though it is still under warranty. Waste of money!

[MusicIsMea]

My battery is having the same issue. Customer service was not very helpful. I will not be purchasing any more Fitbit products or accessories.

[kaidoy021]

I have the same issue with my Blaze not holding charge for half a day.  I've had mine for 15 months and contacted customer service.  They told me I'm beyond the One year warranty and nothing they can except offer me a 25% code discount.   What kind of company  makes products that don't last?  At least offer a service to replace the rechargeable battery.  I told them I will not be buying anymore Fitbit products every again.

[MusicIsMea]

Their customer service is very poor. I had to make several calls to fitbit about this issue. I can't even begin to understand why would they think you would want to buy another one when first one is clearly defective.

[JuicyRooster]

Bought mine in January of 2017.  By June 2017 the battery life is down to having to recharge DAILY.

I have not contacted fit bit as of yet.... but from what I've read.... I shouldn't expect much.

[Rich_Laue]

Not sure what you tead, you can find many posts on this site mentioning how great support was. This also goes for Twitter and Facebook. 

Of course theit will always be the few..

[Beezy1978]

 FitBit is usually amazing about replacing a defective product. I would definitely get a hold of them again and talk to a higher up. One day of battery life or less? No. That is not right and you deserve a replacement.

[Beezy1978]

 Do you charge it via computer or wall socket? I am only curious because I noted that in my bliss instruction manual it told me to plug it into my computer to charge it… I have never charged it and it will socket and have weeklong battery. Are you charging it in a wall socket or in your computer ?

[Beezy1978]

 Do you charge it in a wall socket or a computer? For curiosity sake… 

[MusicIsMea]

Wall socket

[PsyLexx]

When i first bought the blaze i had the same battery issue. But then i used a usb charge analyzer to check the charging process. To be honest it appears that the firmware detects the battery full way before the battery being actually full. My blaze shows a battery full at about 110mah/5V, in a moment when it still charges at above 90ma current. It takes about half an hour to 45 mins more for the battery to be topped, and the drain current to go to about 5-6ma . So if you have issues with your blaze, just leave it an extra 45 mins on the charger after it shows full. I get 5 days battery life typically of mine now, 4 if i use notifications and bluetooth classic.

[MusicIsMea]

Have you ever considered working for fitbit customer service? This is the best advice I have received thus far. I will certainly do that from now on. Fitbit ultimately replaced my blaze after several calls because it under warranty but in the last 3 weeks, the battery started draining again. I turned off "all day sync" and now it doesn't drain as fast. 

[Rose724]

I would contact Fitbit anyway.

Eva Rose

[Terry_TNT]

Hello @AngelaMa why do you keep saying the same thing over. If my set up is just like @Rose724 then my battery life should be the same. I understand the more that runs on it the more it drains. Now with that being said, it’s a fitness watch I would have thought that engineering would have designed a battery life to accommodate that of what it is via a watch that also is integrated with fitness.

Now let’s go the next step, there is very little difference between the Blaze and the Charge HR and that last 5 days for me under the same set up as the blaze but the blaze just down right sucks on battery life. I will contact Fitbit Techs. If it’s a down load issue like Apple did ( I say that because everyone had a issue after the update). Hopefully they will fix it.

[Rich_Laue]

Have you countacted Fitbit as other have suggested. @Terry_TNT. 

Fitbit is able to see a tracker a backend, they might ask you to run a test so that they can monitor your batteries performance. 

[Jabird1010]

I have owned and used my Blaze for 2 yrs and have loved it. However, my battery life has changed dramatically in the last two weeks. Prior to the change, I easily went 3-5 before a charge, depending on my activity level. Now, it can’t last a full day. Please assist me so. I can be a happy blaze wearer again ( I have resorted back to my old watch ). 

[jerry1963]

I had the exact same problem at the end of December 2017.  Seems to be common issue. My Blaze only lasted a year and a half.  I tried everything they suggested to fix the problem, but no luck.  It will now only hold a charge for a few hours.  I chatted with customer support today and they told me that my Blaze was out of warranty but offered me a 25% discount.  This was my response:

The customer support rep did her job well.  However, FitBit has extremely disappointed me.  This is the second FitBit product I have owned that only lasted about 1.5 years. This is absolutely unacceptable. After reading your own community blogs and other blogs, I see that it is  a very common problem. If FitBits do not have longer lives, you will lose many loyal customers like me.  There are several other competitors with superior products. I will not buy a FitBit ever again. You have lost another loyal customer.