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Blaze battery not charging

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‎03-08-2020 20:13 - last edited on ‎03-09-2020 14:51 by Fitbit Moderator

‎03-08-2020 20:13 - last edited on ‎03-09-2020 14:51 by Fitbit Moderator

I am having the same issue with my Fitbit Blaze. I put it into the charger..it seems to charge comes up and says fully charged..but when I take it ouf ocharger..it hasn't actually charged?   do I need a new charger or something else? where can I get this fixed...

 

Moderator edit: Subject for clarity 

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‎03-09-2020 14:50

‎03-09-2020 14:50

Hello @cgaugh, welcome to the Community Forums! 

 

Thanks for bringing this to my attention and for the details that were shared in your post. To better assist you with this, can you please let me know if the heart rate sensors are flashing or is your device completely unresponsive? If you haven't already done so, I recommend you to check our help article: Why isn't my battery charging on my Fitbit device? and let me know how it goes. 

 

Let me know if you have any additional questions, I'll be here.

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