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Blaze battery problem

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‎01-07-2017 04:27

‎01-07-2017 04:27

Hi, I've had my Blaze for a few months and love it. 

 

Unfortunately in the last few days it has stopped holding charge and needs charging at least 2-3 times a day. I've tried resetting, as far as I can tell the firmware is up to date. I've been charging from the USB attached to my laptop until it notifies that the battery is full, put it on my wrist and then get a low battery symbol within a couple of hours.

 

Grateful for advice whether this is a hardware or software problem. 

 

Thanks! 

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‎01-09-2017 03:35

‎01-09-2017 03:35

It's great to welcome you @Chipie. Thanks for troubleshooting this inconvenience by yourself. If you are having problems with your Blaze battery life, I recommend following the tips provided in this post.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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