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Blaze battery problem

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‎08-08-2018 04:00

‎08-08-2018 04:00

Hi I've been very happy with my blaze, but in the last few days the battery stopped holding its charge. Fully charged it only lasts less than a day now, where it was only needing a charge every few days. Is there any ways to fix this? I really don't want to buy another fitbit already, I haven't owned this one that long for the battery to be dead. Thanks Carl

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‎08-08-2018 04:04

‎08-08-2018 04:04

When you say you haven't had it long, how long? The warranty runs for 12 months from purchase, or 24 months if you are in Europe.

 

If you are still covered then contact customer support via contact.fitbit.com to see what your options are.

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‎08-08-2018 04:20

In response to SteveH

‎08-08-2018 04:20

Since July 2016 best as I can tell according to what it has logged

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