04-25-2018 20:26
04-25-2018 20:26
I have to charge my blaze every night. It starts with a full charge and by 8-9pm the battery is completely low and in the red. I have tried syncing A few times a day and shutting it down but neither helps. It sucks that It doesn't have a battery. Any ideas?
04-27-2018 21:52
04-27-2018 21:52
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
05-07-2018 04:48
05-07-2018 04:48
I tried that and still no luck.