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Blaze screen and battery issues

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‎05-03-2018 21:27 - last edited on ‎05-07-2018 04:38 by Moderator Alum

‎05-03-2018 21:27 - last edited on ‎05-07-2018 04:38 by Moderator Alum

I updated my Blaze device today and it hasn’t been working properly at all since the sync. The screen went black but still tracked my steps. Now, it won’t charge. None of these problems occurred until I updated the device through the app. I did restart it several times. Please help!

 

 

Moderator edit: subject for clarity

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‎05-07-2018 04:43

‎05-07-2018 04:43

A warm welcome to the Community @SunsetRunner.

 

Thanks for troubleshooting this by yourself. I would like to know if you keep having issues with your Blaze? If you do, I recommend taking a look at this post and follow the instructions provided there. Also, is your tracker illuminating at the moment of placing it into the cradle?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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