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Blaze blank screen and won't sync

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‎06-11-2021 02:47 - last edited on ‎10-07-2021 12:06 by Fitbit Moderator

‎06-11-2021 02:47 - last edited on ‎10-07-2021 12:06 by Fitbit Moderator

App says I have medium battery. I have a black screen and blaze won't sync. I've attempted to restart by holding the back and lower right button down. I've attempted to change the clock face as others suggested but this didn't work when the blaze WAS syncing. I've attempted to restart by having it on the charger and following restart instructions. 

 

Moderator Edit: Clarified subject

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