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Blaze blank screen

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‎12-22-2017 23:00 - last edited on ‎12-24-2017 07:35 by Moderator Alum

‎12-22-2017 23:00 - last edited on ‎12-24-2017 07:35 by Moderator Alum

Hi guys, I got a new Blaze that was given to me as a gift. The screen opens when it's on the charging port and it was on full charge already. Upon removing it on the port. It wont open the screen is completely blank.

 

Any inputs guys?

Thank you

 

 

Moderator edit: subject for clarity

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‎12-24-2017 07:35

‎12-24-2017 07:35

It's great to welcome you @Bimboy.

 

I would like to know if you keep having issues with your Blaze screen? If you do, I recommend restarting it by doing the following:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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