Blaze blank screen

[Jadecc]

I've  had my blaze since August without any issues. Last night the screen went blank and has stayed that way. I spoke to someone in the chat room and was advised I needed to update the software but my battery was too low and to charge for 2 hours. I have been changing for 4 hours but still no luck. It won't even connect to bluetooth to update the software. The gren light has stopped flashing and I have tried to restart. Any suggestions would be appreciated. Thanks

[Bettyboop70]

My charge 2 has done the same thing— exactly — have you had any luck restoring it.

consideringing how much that cost I’m dissapointed in the product so I won’t be replacing it— bought July 2017

[Missy121]

I did a hard restart, or reset. I haven't had this problem again.

[Manas_]

After about 3 years of great service my blaze screen has died.  I think the tracking is still working as it is syncing but nothing on screen.  Contacted fitbit and as it is our of warranty they can't replace.  I think this is probably the maximum life of a blaze.  

If anyone has faced this or any suggestion please help.  Have tried re starts, maximum charging etc. 

Thanks 

[Bentleyjk]

Same happened to me. Worked all day, suddenly it went blank. I will contact Blaze fitbit support.

Have the same problem. I also have had this watch for about 2 or 3 years.

Moderator edit: merged reply

[Bettyboop70]

Hi
It turned out to be the watch itself,which they replaced — lucky I kept the docket—as they wanted proof of purchase.
Still working great though.
Good luck

Sent from my iPhone
Regards Dianne

[Bentleyjk]

Thanks. I never kept the receipt since I bought it a few years ago. It
Worked great till yesterday afternoon.

Its almost as if the battery has a limited life span.

Best Wishes & Make it a wonderful Day



JOEL-702-336-3622

[Kapow08]

I tried troubleshooting it by resetting it. It still won’t turn on. While charging it has a dim lit screen. What else can I try?

[Bettyboop70]

Hi,
Sorry I can’t help, suggest you either buy a new one or buy a better brand maybe.
Best of luck

Sent from my iPhone
Regards Dianne

[Bentleyjk]

It started working again qa day later. Thanks
Best Wishes & Make it a wonderful Day



JOEL-702-336-3622

[Pedro44]

White screen,tried resetting nothing works

[Kodyjschmidt]

I am in literally this exact situation. Have tried the reset many times and charging it but nothing has worked. My blaze will not sync to my device, the screen is blank, and the green lights are off. I have tried charging it as well.