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Blaze button came off

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‎11-28-2019 07:05 - last edited on ‎11-29-2019 04:46 by Fitbit Moderator

‎11-28-2019 07:05 - last edited on ‎11-29-2019 04:46 by Fitbit Moderator

A button on my Fitbit blaze came off so my features no longer work. Can you purchase a new button? I don’t want to buy a new Fitbit because mine works fine prior to this 

 

 

Moderator edit: updated subject for clarity

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‎11-28-2019 20:46

‎11-28-2019 20:46

Welcome to the forums!

 

I'm sorry you can not buy a button. Contact support to see what your options are. Use the Help link at the top of the forum

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎11-29-2019 04:57

In response to WendyB

‎11-29-2019 04:57

HI there @KOKOQ, welcome to the Community Forums. I am sorry to hear that you are going through this situation. 

 

I've created a case to get you in contact with our Support Team about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

 

Thanks for your advice @WendyB! 

 

Let us know if you need further assistance, we'll be around. 

Maria | Community Moderator, Fitbit


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