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Fitbit Blaze screen frozen

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‎11-26-2019 20:15

‎11-26-2019 20:15

I have tried to restart like help recommends, but my screen is frozen and I cannot do anything. Help

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‎11-29-2019 04:50

‎11-29-2019 04:50

Hello @KatJenn, welcome to the Fitbit Community forums. 

 

Thank you for the information provided about the screen of your Blaze that is completely frozen and for confirming that you already tried the restart procedure. 

 

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

 

Let me know about te outcome. 

Davide | Italian and English Community Moderator, Fitbit


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