Blaze buttons stopped working!

[CampingTroll]

Has anyone else had issues with their Blaze buttons not working? Mine stopped working while on vacation and have tried to rest the Blaze with no success. Any advise to fix would be helpful. Thanks.

[WendyB]

Contact Support
http://help.fitbit.com/?cu=1

[JeremyJanes]

Hey my blaze buttons just stopped working too! Strange coincidence. I just contacted support and hopefully they can repair it. I purchased mine May 2016. Fingers crossed. I'm pretty addicted to my blaze.

[AlejandraFitbit]

A warm welcome to the Forums @JeremyJanes, @CampingTroll and @WendyB thanks for stopping by.

If your trackers buttons are not working, I recommend removing dust or dirt by gently using a toothpick around the button. If this does not improve the button performance, you can try to clear debris using canned air. Hold the tracker at arm's length and spray once to loosen any dirt or dust that may have accumulated around the button.

If you have already contacted support, can you please tell me if you received a solution?

I hope this helps, let me know how it goes. 

[Fizzioheather]

I just bought my blaze and the buttons have not worked right from the beginning. Will be taking it back.  Also its stuck on the vibrate screen and won't go back to clock face.

[JeremyJanes]

Hey!
Don't try to fix it. The Fitbit gods are very accommodating. Shoot them a message. They'll tell you what to do. I'm sure they will replace it pretty fast, no charge. They were awesome when mine went crazy.
Good luck

Sent from my iPhone

[JeremyJanes]

Hey!
Don't try to fix it. The Fitbit gods are very accommodating. Shoot them a message. They'll tell you what to do. I'm sure they will replace it pretty fast, no charge. They were awesome when mine went crazy.
Good luck

Sent from my iPhone

[AlejandraFitbit]

A warm welcome to the Community @Fizzioheather and @JeremyJanes thanks for stopping by.

I would like to know if you have followed our friend's recommendation and get in touch with our support team? If you haven't, I recommend following the instructions provided in my previous post. Also, you can restart your Blaze.

Hope to hear from you soon.