06-24-2019 16:12
06-24-2019 16:12
For the last week my Blaze will not keep it’s charge. It is not even lasting a day. I see that others are having same issue. Any tips?
06-26-2019 19:31
06-26-2019 19:31
Welcome to the Fitbit Community @Mllambertbert. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing that your Blaze battery is draining faster than expected. Thank you for your efforts to resolve this. I'd like you to restart your tracker as described in this help article. This will refresh your tracker internally.
Battery use is affected by various factors and settings and I recommend checking the tips to prevent battery drain in this help article: Can I extend my Fitbit device's battery life?
I'll be around if you need further help!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
06-28-2019 18:11
06-28-2019 18:11
06-29-2019 06:50
06-29-2019 06:50
No you can't do anything. Bin it, buy a different product from a better company.
07-01-2019 17:32 - edited 07-01-2019 17:32
07-01-2019 17:32 - edited 07-01-2019 17:32
Thank you for your reply @Mllambertbert. It's nice to see you around @Zoream. I am sorry for the delayed response.
@Mllambertbert I appreciate your troubleshooting efforts. I am glad to know that you like the device and would like to continue using it. Since the issue persists, I've sent your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.
@Zoream thank you for the input. I appreciate your time and feedback.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.