08-28-2017
12:16
- last edited on
08-30-2017
04:14
by
AlejandraFitbit
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08-28-2017
12:16
- last edited on
08-30-2017
04:14
by
AlejandraFitbit
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My Blaze keeps saying clock error and the battery doesn't hold charge.
Moderator edit: Subject for clarity

08-30-2017 04:13
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08-30-2017 04:13
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A warm welcome to the Community @Nadinestafford. Regarding the battery issue, I recommend taking a look at this post and follow the instructions provided there. Now about the clock error, I suggest changing your clock face, sync your tracker and change this one more time with the one you prefer.
To change the clock face, do the following from your Fitbit app:
- Tap the Blaze icon
- Slide down and tap Clock Display
- Change the clock face and tap Choose
- Sync
I hope this helps, let me know the outcome.

09-09-2017 16:04
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09-09-2017 16:04
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I've tried the reset multiple times to remove the clock error and it doesn't work right away. The clock face I chose will show up a few hours later, but the battery won't hold a charge. The strange thing is that this is my 2nd fitbit replacement in 2 weeks with the exact same problem. The company is good to send replacements, but what good does it do if they all have the same problem? Could it possibly be a problem in trying to pair with new Samsung phones?

