help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze code not connecting

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-17-2017 13:01

‎10-17-2017 13:01

Howdy,

 

After resetting my Blaze several times and re-downloading the app once or twice I am still unable to setup my Blaze. The moment I enter the code shown on the fitbit my phone spins indefinitely and my watch immediately returns to the clock function. Thoughts?

 

I've had the watch for a while and might be time for a new one. Is there anymore tricks?

 

 

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-18-2017 04:59

‎10-18-2017 04:59

It's great to welcome you @DenverTodd, thanks for troubleshooting this by yourself.

 

If you are having issues setting up your tracker, I recommend restarting your Blaze a couple of times more and please confirm you are doing the following from your Fitbit app to paired your tracker:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

Best Answer
1 REPLY 1

‎10-18-2017 04:59

‎10-18-2017 04:59

It's great to welcome you @DenverTodd, thanks for troubleshooting this by yourself.

 

If you are having issues setting up your tracker, I recommend restarting your Blaze a couple of times more and please confirm you are doing the following from your Fitbit app to paired your tracker:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer