Blaze cracked screen!

[Ninersfan316]

I cracked the screen on my Fitbit Blaze and I didn't even know it happened until I looked at the time.  It is a really weak screen.  I wish it would have lasted longer.  I enjoyed the fitbit while it lasted but it didn't last long but It should have been built to last longer than 3 months.  I checked with support and all they offered was a 25% discount on any Fitbit but I just wanted a replacement because I liked it but I didn't want to dish out another 150 bucks.  They really need to make these screens more durable for daily activities after all it is a fitness tracker the people wearing these are active people.Cracked Blaze

[WendyB]

Sorry but it looks like you smacked it in to a wall or something. Something like this is user error and not covered under warranty

Its not a weak screen Sorry they didn't help

[FerdinandFitbit]

Hi there @Ninersfan316. Good to see you in the Forums! 🙂

I'm sorry to hear about your cracked screen and thank you so much for taking the time to share your feedback with us. As @WendyB says, this will not be covered under the warranty but that's why our team is glad to offer you the discount which is applicable to any tracker you choose.

Anything else you might need help with, let us know!