11-26-2017 10:09
11-26-2017 10:09
My Fitbit Blaze screen cracked. I contacted customer service and they said they would not replace or repair it. I have had it for less than a year. I am very disappointed by the lack of quality and desire to stand behind their product. I like my Fitbit Blaze but for the price I paid I expected it to last me longer than a few months. Feeling very disappointed
Best Answer11-27-2017 06:20
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-27-2017 06:20
Hey @DjMjg, it's a pleasure to welcome new members in the Fitbit forums. ![]()
Since you mentioned that you own a Blaze, I've moved your post from Charge to the right board to keep the forums organized. I checked with our support team and I was not able to find any existing case for this inconvenience, please check the inbox of the email address you used to create the Community account since they will contact you to give you more information to get you back on track.
I'll be around! ![]()
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11-27-2017
10:17
- last edited on
11-29-2017
05:11
by
MarlenS
11-27-2017
10:17
- last edited on
11-29-2017
05:11
by
MarlenS
Hi! Thanks for the quick response. I have not
received an email from the support staff, but I am looking forward to
hearing from them.
Moderator edit: personal info removed.
Best Answer