Blaze damaged screen

[Skoob22]

The glass in the Blaze is extremely thin\brittle

Having loved my Flex and the previous support I had received from Fitbit, I decided to upgrade to a Blaze last week.  I had the Blaze for two days & managed to scratch it on the edge of some rocks.  I always put a screen protector on my phones\small tech devices.  However, I hadn't had the chance yet.  Initially, the damage was just the top, upper right of the display.  However, now, there is a big diagonal crack covering at least a third of the display.  The glass is so thin, the scratches literally caused the glass to crack.

I put a Zagg invisible shield for a Surge on it to hopefully hold it together.  Zaggs are the best protector out there in my opinion.  

At any rate, Fitbit support offered a 25% discount on a new one.  Why would I spend an additional $150 on a product that cracks this easily?  Being a device that's worn on the wrist, it's going to get bumped around.  I would be willing to spend a few bucks to have it repaired, but, not $150.  I love this product, but, the lack of durability has me seriously doubting I would ever buy another Fitbit...

Moderator edit: updated title for clarity, word choice.

[MarkMM]

---

@jaskas wrote:

I had the same problem Fitbit would only give a 25% on a new one. My wife found a company called Joe’s in Maple Falls, Wa. They repaired my screen for $60 with free shipping. Got it all done in less than 7 days with a100 day  guarantee great service. 

---

Getting the accidental damage protection plan at purchase would have cost less than Joe's, and you'd get a new tracker.

[jaskas]

If the screen was made better there would be no need for a protection plan

Sent from my iPhone