My Fitbit Blaze is detecting sleep while is on the dock charging, I would love for the device to detect is charging and not marking that time as sleeping... a bug? maybe a setting I need to adjust?
any help will be appreciated.
Answered! Go to the Best Answer.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Pedrof welcome to the Fitbit Community! It's great to have you here. Fitbit trackers use Autodetection to track your sleep. Autodetection is based on your movement. When you haven’t moved in over an hour, algorithms assume that sleep has begun, which is confirmed by the length of time your movements are indicative of sleep behavior only (rolling over, etc). Morning movement tells your tracker that you’re awake. If you’re not moving but not asleep for long periods of time it’s possible for your tracker to falsely record sleep, in which case you can delete the sleep record from your dashboard, as mentioned by @Rich_Laue
To delete a sleep record on your online dashboard, you need to go to your sleep log scroll over the upper right part of the sleep click on the edit button, as shown on the next image:
Let me know if this helps! 😉
It is health that is real wealth and not pieces of silver and gold! Share your story!
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Pedrof welcome to the Fitbit Community! It's great to have you here. Fitbit trackers use Autodetection to track your sleep. Autodetection is based on your movement. When you haven’t moved in over an hour, algorithms assume that sleep has begun, which is confirmed by the length of time your movements are indicative of sleep behavior only (rolling over, etc). Morning movement tells your tracker that you’re awake. If you’re not moving but not asleep for long periods of time it’s possible for your tracker to falsely record sleep, in which case you can delete the sleep record from your dashboard, as mentioned by @Rich_Laue
To delete a sleep record on your online dashboard, you need to go to your sleep log scroll over the upper right part of the sleep click on the edit button, as shown on the next image:
Let me know if this helps! 😉
It is health that is real wealth and not pieces of silver and gold! Share your story!
Best AnswerThat doesn't make sense, if its still in a charging cradle, it should not be interpreted as sleep. I thought that sleep and Heart Rate were considered - if charging obviously no heart rate would be detected.
Angela,
Thanks for your prompt feedback and great customer service, I deleted the sleeping log, but I was expecting for the bracelet to auto detect when is charging, so it doesnt log information about activity that i have to delete manually. 😞
Thanks again,
Pedro
Best Answer
Best AnswerI'm concerned that my Blaze not only tracked sleep when it was in the charger, but it tracked REM, light, deep and wake activity. It's almost like it wasn't mine. I hope there's not a bug somewhere.
So, why does the Blaze track sleep whilst in a charging dock? Also, why does it then proceed to "track" when I'm awake and deep sleep when I'm not even wearing it? Surely if it thought I was sleeping and it was being charged and not being moved at all, it......it would just be deep sleep until I took it out of the charging dock. I have a feeling it just populates whatever it feels like if can't get a definitive read.... Doubting this sleep tracking feature now!