10-01-2018
11:50
- last edited on
10-02-2018
06:02
by
AlejandraFitbit
10-01-2018
11:50
- last edited on
10-02-2018
06:02
by
AlejandraFitbit
My screen is unreadable. It only has light blue blurred characters. Any fix?
Moderator edit: subject for clarity
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help Contact Support.
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs
Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best AnswerI have done it several times now. It’s still not coming back.
Best Answer
10-02-2018
06:04
- last edited on
10-17-2025
11:16
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-02-2018
06:04
- last edited on
10-17-2025
11:16
by
MarreFitbit
A warm welcome to the Community @Danwalsh17 and @WendyB thanks for stopping by.
I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you have already created a case with them, I know they will be glad to help you out and provide you with a solution.
Let me know if you need anything else. ![]()
Best Answer