Blaze isn't syncing

[Toni94]

My Fitbit Blaze is being really difficult about syncing since most recent update, can tell it over and over and still won't do it, it's willing to do it roughly once per day at random times and the time showing on the watch has been wrong for almost a week. Tried restarting Bluetooth, watch, phone, uninstalling and reinstalling Fitbit app, unlinking and relinking to phone but still won't work. Tried fixing the issue of it showing wrong time by changing watch face and time zone (to then be able to change it back) but even when my watch does sync the watch face and time zone don't change. Please help.

Moderator edit: subject for clarity

[AlejandraFitbit]

It's great to welcome you @Toni94.

I appreciate all the efforts in trying to fix this issue and recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there. Once you get to sync your Blaze, the time will be corrected automatically.

Let me know the outcome. 

[Toni94]

As stated in my first post, I have already tried all of the methods suggested in this article and it hasn't worked. For arguments sake I have retried the methods mentioned, and it still isn't working. 

[AlejandraFitbit]

Thanks for the update @Toni94.

Since the troubleshoot provided didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. 

[Toni94]

Thank you for your help 🙂