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Blaze display corrupted

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‎10-01-2018 11:50 - last edited on ‎10-02-2018 06:02 by Moderator Alum

‎10-01-2018 11:50 - last edited on ‎10-02-2018 06:02 by Moderator Alum

My screen is unreadable. It only has light blue blurred characters. Any fix?

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎10-01-2018 12:35

‎10-01-2018 12:35

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1


If that doesn't help Contact Support.
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

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‎10-01-2018 14:42

In response to WendyB

‎10-01-2018 14:42

 I have done it several times now. It’s still not coming back. 

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‎10-02-2018 06:04

In response to Danwalsh17

‎10-02-2018 06:04

A warm welcome to the Community @Danwalsh17 and @WendyB thanks for stopping by.

 

I appreciate all the efforts in trying to fix this issue. Upon checking with our support team, I was told that you have already created a case with them, I know they will be glad to help you out and provide you with a solution.

 

Let me know if you need anything else. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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