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Blaze display corrupted

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I enjoy the Blaze and have only had for a few months but noticed recently that out of no where there are funky lines that appear on the display screen. I read some of the boards mentioning this is an issue. Does mine qualify for a replacement? I know it’s no longer sold/supported but after purchasing three Fitbit in the last three years seems they’ve all had issues. Anyone have advice?

 

 

Moderator edit: subject for clarity

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7 REPLIES 7

It's great to see new faces @L15nene21, welcome!

 

I would like to know if you have tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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My screen is all shaky lines too, it;s almost impossible to read it.

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Welcome to the Forums @ZiggiPhy.

 

I am sorry to hear about your Blaze display issue, please take a look at my previous post and follow the instructions there in order to restart your tracker.

 

Catch you later. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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restarted screen still shaky

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A warm welcome to the Community @iamjdr1.

 

Thanks for troubleshooting this by yourself. Since the restart process didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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I tried resetting the watch and it didn’t work. The display is still fuzzy

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0 Votes

Thanks for the information @L15nene21.

 

Since the restart procedure didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

See you around. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer