07-10-2018
19:46
- last edited on
07-16-2018
06:03
by
AlejandraFitbit
07-10-2018
19:46
- last edited on
07-16-2018
06:03
by
AlejandraFitbit
For the last few days my Blaze has been going from the main screen to the notification screen on its own. It does it for what seems every 2 minutes. I have tried to reset it, starting it. Shutting it down and nothing works. It drains my battery and it does it even when I'm charging it.
Moderator edit: subject for clarity
Best Answer07-13-2018 18:57
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-13-2018 18:57
Is this the Blaze or the fitbit app, if I'm reading the post correctly .it is about the Blaze.
I'm moving the post out of the android app board.
A couple of thoughts
Have you restarted the tracker.
Have you cleaned the screen of the tracker. A film like hand lotion causes the screen to do weird things.
07-16-2018
06:04
- last edited on
10-23-2025
13:46
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-16-2018
06:04
- last edited on
10-23-2025
13:46
by
MarreFitbit
Hey @Vinsabella, it's great to welcome you and @Rich_Laue thanks for stopping by.
I appreciate all the efforts in trying to fix this issue and would like to know if the steps provided by our friend worked? Are you still having problems with your Blaze?
Hope to hear from you soon. ![]()
Best Answer07-16-2018 06:28
07-16-2018 06:28
Best Answer07-16-2018 10:52 - edited 07-16-2018 10:57
07-16-2018 10:52 - edited 07-16-2018 10:57
I've reset it on many occasions, let the battery completely drain and set it aside for a couple of days and once I charged it it still does it. The screen is not flickering. What it does is from the clock display screen it turns on and it vibrates and goes to the notification screen. It does this almost every 2 minutes. I've cleaned it to thinking maybe a button was stuck. Nothing seems to helpIt goes from this screen
It goes from this
To this and it vibrates just before going to this screen
Best Answer