Blaze display is corrupted

[Ambet]

Blaze screen is just flickering just like TV when you don't have any channel. Screen flickering w/ diagonal & horizontal lines-display is corrupted.

Moderator edit: Subject for clarity

[SteveH]

First thing to try when a fitbit misbehaves is a restart using the following procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

[Ambet]

I did all the steps that is written Fitbit site but even after charging for 2 hours, my blaze is now completely black and seems to be dead as it is not functioning. I don't even see the green light at the bottom anymore. I just bought this Blaze for a week now..

[Ambet]

After checking with Fitbit support, the conclusion is that my Blaze had a corrupted display. I was offered a free replacement but what if the issue happens again. It seems like this a major issue with the Blaze and I have not seen yet a permanent fix. Fitbit still selling Blaze trackers with corrupted display.

[AlejandraFitbit]

Great to see you participating in the Community @Ambet, thanks for troubleshooting this by yourself and @SteveH for stopping by.

I am glad to hear that you will be receiving a new tracker, at the moment of receiving it, you just need to do the following from your Fitbit app to set it up:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

Now, if you experience this with your new Blaze, you can try to restart it.

Happy stepping!