03-09-2020
17:00
- last edited on
03-09-2020
17:04
by
RicardoFitbit
03-09-2020
17:00
- last edited on
03-09-2020
17:04
by
RicardoFitbit
Nothing to do with the battery as leds are flashing away. Tried all the
charging tips already fitbit support only offered me 25% discount on new
device as out of warrantee which is annoying when tjis seems to have been
caused by a fw update 😞
Cant afford to replace so by by fitbit.
Moderator edit: Subject for clarity
03-09-2020 17:05
03-09-2020 17:05
Hi @Doddy, welcome to the Community Forums!
Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. Because you already received assistance from our Customer Support team, I suggest you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.
Also, for a better understanding of the information they provided to you, please check our warranty policies here.
Let me know if you have any additional questions, I'll be around.