08-16-2017
18:30
- last edited on
08-17-2017
06:10
by
AlejandraFitbit
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08-16-2017
18:30
- last edited on
08-17-2017
06:10
by
AlejandraFitbit
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Guys please help, my Fitbit Blaze just turned off, the BPM scanner is still on but I don't know how to turn it back on, I've tried holding the left button but doesn't work, please help!
Moderator edit: Subject for clarity

08-16-2017 18:52
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08-16-2017 18:52
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Try restarting:
-Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
-Let go of the buttons.
You also may need to charge it.
Scott | Baltimore MD
Charge 6; Inspire 3; Luxe; iPhone 13 Pro
08-17-2017 06:11
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08-17-2017 06:11
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It's great to welcome you @Tommyp393 and @Baltoscott thanks for stopping by.
I would like to know if the restart steps provided by our friend @Baltoscott worked? Is your tracker display illuminating now or do you still having issues with it? Is it displaying the battery icon at the moment of placing it to the cradle?
Hope to hear from you soon.
09-03-2017 18:05
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09-03-2017 18:05
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It's lagging bad, what should I do? Thanks for the message!

09-03-2017 18:07
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09-03-2017 18:07
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Thanks sooo much, it worked and now it's all good thanks!
09-04-2017 04:00
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09-04-2017 04:00
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Thanks for the update @Tommyp393, I am glad to hear that your tracker is working now. If you need anything else, do not hesitate in posting it.
Happy stepping!
