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Blaze display not working

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‎07-06-2017 14:42 - last edited on ‎07-07-2017 05:54 by Moderator Alum

‎07-06-2017 14:42 - last edited on ‎07-07-2017 05:54 by Moderator Alum

I bought the new blaze and it wont do nothing. I downloaded the app on my phone, I charged it, it won't turn on. I pushed buttons I charged, I cant get a display but the only thing on it is a bunch of dots.

 

Moderator edit: Subject and Format

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‎07-06-2017 20:27

‎07-06-2017 20:27

Welcome to the forums!

 

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help take it back to where ever you got it and exchange it or Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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Best Answer

‎07-07-2017 05:55

‎07-07-2017 05:55

A warm welcome to the Forums @Oreokitty and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend @WendyB worked? Are you still having issues with your Blaze display? Could you provide me with a photo of what you are seeing?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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