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Fitbit blaze

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‎07-06-2017 14:17

‎07-06-2017 14:17

I have a blaze and everything was fine until I need it to charge it well it don't charge at all I've cleaned it and the charger and just a blank screen and nothing I really hope it's not dead I don't think I've had it a year yet and if it is it must be only just help 

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2 REPLIES 2

‎07-06-2017 20:28

‎07-06-2017 20:28

Welcome to the forums!

 

Try a different USB port and see if it will charge

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-07-2017 05:01

‎07-07-2017 05:01

A warm welcome to the Community @Theranger2 and @WendyB thanks for stopping by.

 

If you are having issues charging your Blaze, I recommend taking a look at this post and follow the instructions provided there.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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