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Blaze does not buzz for calls or texts

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‎10-08-2017 10:06 - edited ‎10-08-2017 10:16

‎10-08-2017 10:06 - edited ‎10-08-2017 10:16

My Fitbit Blaze does not buzz when I receive a text or call, even though it once did. It also does not sync automatically despite the fact that "All Day Sync" and "Always Connected" are turned on. Restarting the Fitbit and uninstalling/reinstalling the app have not worked. I have a Samsung Galaxy S6. Any help would be greatly appreciated.

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‎10-09-2017 04:13

‎10-09-2017 04:13

A warm welcome to the Community @JeremySloane, thanks for troubleshooting this by yourself.

 

About the vibration issue, I recommend restarting your Blaze. After the restart process, set an alarm and see if it vibrates. To set an alarm, you can do the following directly from the tracker:

 

  1. Swipe to Alarms
  2. Tap +New Alarm
  3. Select the Time and tap on

 

About the syncing, take a look at the Having trouble syncing? post and follow the steps provided in that post.

 

I hope this helps, let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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