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Blaze does not sync

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‎08-05-2018 14:02 - last edited on ‎08-06-2018 04:26 by Moderator Alum

‎08-05-2018 14:02 - last edited on ‎08-06-2018 04:26 by Moderator Alum

Just bought a second hand Blaze and it will not connect to my Samsung S7 Edge. I get all the way through, even putting the passcode in, but it then does not sync. I have reset multiple times, reinstalled the app 3 times, Bluetooth on and off and it still does not work?

 

 

Moderator edit: subject for clarity

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‎08-06-2018 04:27 - last edited on ‎11-08-2025 09:41 by Fitbit Moderator

‎08-06-2018 04:27 - last edited on ‎11-08-2025 09:41 by Fitbit Moderator

It's great to welcome you @SimonWi.

Thanks for troubleshooting this by yourself. If you are having issues syncing your Blaze, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

I hope this helps, let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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