08-05-2018 14:02 - last edited on 08-06-2018 04:26 by AlejandraFitbit
08-05-2018 14:02 - last edited on 08-06-2018 04:26 by AlejandraFitbit
Just bought a second hand Blaze and it will not connect to my Samsung S7 Edge. I get all the way through, even putting the passcode in, but it then does not sync. I have reset multiple times, reinstalled the app 3 times, Bluetooth on and off and it still does not work?
Moderator edit: subject for clarity
08-06-2018 04:27
08-06-2018 04:27
It's great to welcome you @SimonWi.
Thanks for troubleshooting this by yourself. If you are having issues syncing your Blaze, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.
I hope this helps, let me know the outcome.