Blaze dying within a day

[Natalia17]

Wondering if there is an update issue with the fitbit bc it used to hold a charge for a week and now it won't even hold a charge for a day. Do I need to get a replacement fitbit or is there a way to fix this?

[DavideFitbit]

Hello @Natalia17, welcome to the Fitbit Community forums. 

I'm sorry to see that you've been having trouble with the Blaze not holding a charge. The battery can last up to 5 days; because battery life is affected by use and other settings, actual results may vary.

Before considering other options, please make sure that you've followed the steps provided in this article: Can I improve my Fitbit device's battery life?

In addition, try to complete the restart procedure as described here, and check if you continue to experience the same behavior. 

Please keep me posted on the outcome. 

[Natalia17]

I tried turning off my bluetooth when I'm not using it and I restarted it after shutting it down completely twice. Battery died after only a couple of hours lastnight after being fully charged.

[DavideFitbit]

Hello @Natalia17, thank you for your reply and for confirming that you already tried the suggested steps.

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about the outcome.