12-31-2016 14:09
12-31-2016 14:09
fitbit blaze is not keeping accurate miliage, it is a mile off than it should be. is that normal or is something wrong?
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01-02-2017 08:23 - edited 01-02-2017 09:45
01-02-2017 08:23 - edited 01-02-2017 09:45
It's great to welcome you @anicole-30. If you are seeing some discrepancy on your miles, I recommend checking and updating your stride length.
Calculating your stride length
Changing the default stride length on your Fitbit account
Update the Stride Length and Running Stride Length fields. If these are blank, your account estimates the values based on your height and gender. Don't forget to click Save. The next time you sync your tracker, the changes will take effect.
Let me know the outcome.
01-02-2017 08:23 - edited 01-02-2017 09:45
01-02-2017 08:23 - edited 01-02-2017 09:45
It's great to welcome you @anicole-30. If you are seeing some discrepancy on your miles, I recommend checking and updating your stride length.
Calculating your stride length
Changing the default stride length on your Fitbit account
Update the Stride Length and Running Stride Length fields. If these are blank, your account estimates the values based on your height and gender. Don't forget to click Save. The next time you sync your tracker, the changes will take effect.
Let me know the outcome.
01-02-2017 09:40
01-02-2017 09:40
@AlejandraFitbit, Thanks for the link in the post but it is "access denied" for me.
01-02-2017 10:02
01-02-2017 10:02
@AlejandraFitbit Great, thanks for the rapid response.
02-06-2017 13:10
02-06-2017 13:10
my blaze is not giving me accurate mileage. I walk a 3.77 mile track everyday, I get more than 10,000 steps almost every day and at the end of a week it tells me I have only walked 7 or 8 miles. That is so wrong and this is so frustrating. I have no idea what to do. I have tried adjusting my stride length and that hasn't helped at all. At my wits end.
02-06-2017 13:19 - edited 02-06-2017 13:21
02-06-2017 13:19 - edited 02-06-2017 13:21
Hello @kevamy, please remember that while in a building, tyere is no reliable gps.
So first step you want to disable the connected gps if your phone is close enough.
Second is without the GPS, your Blaze is unable to measure distance, it however is still able to count steps. Then it takes tye the step count, multiplys this number by your stride. The answers precision will be based on how accurate the user has measured their stride.
Have you set your stride up yet? Without setting up the true stride, your tracker is just taking a wild guess at the distance
The easy way is to take one of your indoor walks tyat you know the true distance, your step count durring the walk. Now use an online stride calculator.
03-12-2017 16:17
03-12-2017 16:17
So an update on my blaze accuracy being off. I found that while running the app has to be running in the background for the iphone in order for the blaze to track accurately. I thought that it would already be running regardless but you need to make sure the app is on in the background and not to close out of the app, if that makes any sense.
06-19-2017 06:54
06-19-2017 06:54
I relize steps will never be the same even if walk same about the same the arm swing thing make a difference I sat and swing arm and steps increases
thanks for all suggestions
thanks for all support