Sleep stages not working when fully charged

[Butterflywings]

I have noticed when my blaze is fully charged the sleep stages never record after that it records fine. Is there a clitch maybe?

[SilviaFitbit]

Hey there @Butterflywings! Thanks for the screenshot that you attached. It's pretty weird that sleep stages aren't showing when your Blaze is fully charged. I would like you to restart your tracker. 

Also, reply to the following questions:

- Are sleep stages not working just that day or more?

- Are you doing anything different than other days?

Keep me posted. 

[Butterflywings]

Last night and for the past two days there are no sleep stages recorded. Last night was fully charged and the day before medium charge  I looked at other people's comments  and they suggested turning auto sync of and then on. Go to see if that works tonight.

[Butterflywings]

Ok still has not shown sleep stages for the 4th night. I uninstall reinstalled the app. Restarted my Fitbit  shutdown my Fitbit wore it the correct way.  Any other ideas :light_bulb:?????

[Jessicamatlage]

I just received a replacement blaze on Tuesday and one night, it didn't track sleep at all. The next, it did not track with sleep stages. Really hoping it's not defective. 

[Butterflywings]

My blaze is 2 years old. I don't think yours is defective.  I read to keep your heart rate set to ON rather than AUTO I am going to try that tonight and see what happens. 

[Butterflywings]

Day 5 of no sleep stages. 3rd day full battery 4 and 5 day med battery.   I guess I should be happy that it still shows sleep data. 

[Jessicamatlage]

Thank you. I changed it to ON and it recorded sleep stages last night. Fingers crossed that it keeps working.

[Butterflywings]

That is the one thing I am going to try tonight. Thank you for the suggestion. I noticed on my heart rate between 12:30 am and 2:00 there is a blank so maybe it didn't read my heart rate s. We will see

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[Butterflywings]

That is the one thing I am going to try tonight. Thank you for the suggestion. I noticed on my heart rate between 12:30 am and 2:00 there is a blank so maybe it didn't read my heart rate s. We will see

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[Butterflywings]

Ok, so keep the heart rate set to ON did nothing.  So going to try the sleep sesativity set to sensative.   If that doesn't work I have no idea.  It was a nice feature while it lasted though.