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Blaze getting stuck

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‎07-16-2017 09:07 - last edited on ‎07-17-2017 06:57 by Moderator Alum

‎07-16-2017 09:07 - last edited on ‎07-17-2017 06:57 by Moderator Alum

My Blaze keeps stalling, sometimes for a few minutes sometimes for more than an hour. I've tried resetting it, sometimes that works to get it going but most of the time not so much. In the beginning it always seemed to happen after 11 pm but lately it happened all through the day. I had similar problems with my old Blaze, I took it back and changed for a new one, the new one was fine for 6 months but then it started playing up, this is so frustrating. What do I do?

 

Moderator edit: Subject for clarity

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‎07-16-2017 10:44

‎07-16-2017 10:44

Welcome to the forums!

 

If restarting it is not helping then contact support

http://help.fitbit.com/?cu=1

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-17-2017 06:59

‎07-17-2017 06:59

A warm welcome to the Community @Abbadragon and @WendyB thanks for stopping by.

 

I would like to know if you followed our friend's @WendyB recommendation and contacted our support team, have you received a solution for this issue?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer