Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze greatly undercounting steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

I got a Fitbit Blaze on Friday (April 14, 2017) and have been wearing it for 5 days now. Now that I've set up and started tracking the daily goals, it has come to my attention that the 250+ steps per hour goal is particularly hard to meet because of how many steps my tracker skips.

 

At first I thought it was missing steps because of the way I walk (9 years of marching band taught me to always roll my feet) but after experimenting with how I walk all day, I don't think that is the issue.

 

Not only does the Blaze skip roughly half of my steps, but after looking through the forums for troubleshooting I see that this issue has been going on for at least a full year, through at least two firmware updates.

 

I have restarted my tracker 3 times in a row (several times) and I have taken into account several posts suggesting that the tracker only begins​ counting at a threshold of 5+steps.

 

This tracker is brand new and the only thing I can think of that might be affecting the sensitivity is the battery level - it might be skipping more steps today than it did yesterday. I will charge it fully before I go to the gym this evening and see if that helps.

 

Update: This issue seems to be less severe when the Blaze is fully charged. It is still under-counting steps, but not to the degree that it does on a low battery.

Best Answer
21 REPLIES 21

You're not be snarky.  You're being precise, which is more than the Blaze can say.   Now that was snarky.

Best Answer
0 Votes

Im curious as to what the arms are doing durring the walk. The tracker is mounted to your wrist, and not actually counting leg movements,  but the movement of the hand in response to the legs moving.

Best Answer
0 Votes