Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze has a blank screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

I have seen this question cropping up before. But not the solution. My relatively new Blaze has a blank screen and no matter what I try, it refuses to start. The battery is fully charged, the green lights are flashing, I even feel a response when pressing some buttons but the screen stays blank. Can it be repaired or is it to be disposed of? I am unsure but I got it as a birthday gift probably two years ago.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
3 REPLIES 3

Welcome to the forums!

 

It sounds like you have not set it up. You will not see anything until you do

To download software or App
https://www.fitbit.com/start

 

To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873

 

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

 

Please keep us posted!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

Welcome to the Community @mpho_thats_who and @WendyB thanks for the input.

 

Thanks for troubleshooting this by yourself. I would like to know if the instructions provided by our friend worked? Are you still having issues with your tracker turning on?

 

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
Yes I am still having the same problem. Your advice was not suitable
because I have had this Fitbit Blaze working OK for nearly two years. The
screen just went blank last week and it has been dysfunctional ever since
then. I have tries switching it off but that is hard to see because there
is no screen. I have also kept it on recharge so that is not the problem.
Perhaps it has lived its life -- but saying that, it is a somewhat short
and sweet life. 🙂

Anyway, my name is Hilton Kolbe and my email is hilton.kolbe@gmail.com if
that is required.

Cheers and thanks so far for your help.

Hilton.
Best Answer
0 Votes