11-15-2018
20:06
- last edited on
11-16-2018
04:41
by
AlejandraFitbit
11-15-2018
20:06
- last edited on
11-16-2018
04:41
by
AlejandraFitbit
I have seen this question cropping up before. But not the solution. My relatively new Blaze has a blank screen and no matter what I try, it refuses to start. The battery is fully charged, the green lights are flashing, I even feel a response when pressing some buttons but the screen stays blank. Can it be repaired or is it to be disposed of? I am unsure but I got it as a birthday gift probably two years ago.
Moderator edit: subject for clarity
11-15-2018 21:23
11-15-2018 21:23
Welcome to the forums!
It sounds like you have not set it up. You will not see anything until you do
To download software or App
https://www.fitbit.com/start
To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873
If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1
Please keep us posted!
Wendy | CA | Moto G6 Android
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11-16-2018 04:42
11-16-2018 04:42
Welcome to the Community @mpho_thats_who and @WendyB thanks for the input.
Thanks for troubleshooting this by yourself. I would like to know if the instructions provided by our friend worked? Are you still having issues with your tracker turning on?
Hope to hear from you soon.
11-17-2018 23:51
11-17-2018 23:51