11-15-2018
20:06
- last edited on
11-16-2018
04:41
by
AlejandraFitbit
11-15-2018
20:06
- last edited on
11-16-2018
04:41
by
AlejandraFitbit
I have seen this question cropping up before. But not the solution. My relatively new Blaze has a blank screen and no matter what I try, it refuses to start. The battery is fully charged, the green lights are flashing, I even feel a response when pressing some buttons but the screen stays blank. Can it be repaired or is it to be disposed of? I am unsure but I got it as a birthday gift probably two years ago.
Moderator edit: subject for clarity
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
It sounds like you have not set it up. You will not see anything until you do
To download software or App
https://www.fitbit.com/start
To set it up
http://help.fitbit.com/articles/en_US/Help_article/1873
If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1
Please keep us posted!
Wendy | CA | Moto G6 Android
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11-16-2018
04:42
- last edited on
10-17-2025
08:48
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-16-2018
04:42
- last edited on
10-17-2025
08:48
by
MarreFitbit
Welcome to the Community @mpho_thats_who and @WendyB thanks for the input.
Thanks for troubleshooting this by yourself. I would like to know if the instructions provided by our friend worked? Are you still having issues with your tracker turning on?
Hope to hear from you soon. ![]()
Best Answer