Blaze hasn't been able to synn

[johnboy2978]

So, my Blaze hasn't been able to Sync for the past 3 days and I finally got so frustrated that I just took it off yesterday and went back to my old watch.  I just took a look at it this morning and for fun checked the stats.  Steps 0; Miles 0.00, Heartrate -- just what you'd expect right?  So, if it hasn't even been on my wrist, it shouldn't detect any calories burned right?  Nope, apparently I burned 540 calories when it wasn't even on my wrist for the past 12 hours.  WHAT?

So, I was thinking of listing this on Ebay, but I also want to be honest that the Blaze has issues with syncing to the app becuase the buyer will be just as ticked that this doesn't work.  However, it's not just my Blaze, it the tracker in general.  I know, because there are 2 others in my house with the same issue.  So, who is going to buy this knowing it hardly works as described.  I'd like to send this back for a full refund.  Anyway to do that? 

Moderator edit: subject updated for clarity 

[WendyB · Accepted solution]

The calories burned are BMR calories. Your fitbit also calculates calories burned for your BMR. You burn calories just by being alive! Even Sleeping. Fitbit includes these burned calories in it's calorie calculations, so even if you did not wear the fitbit, you'll still burn these calories.

Read this

http://help.fitbit.com/articles/en_US/Help_article/How-does-Fitbit-know-how-many-calories-I-ve-burne...

[WendyB]

As far as sync have you tried any of these tips?

http://help.fitbit.com/articles/en_US/Help_article/1866

[Rich_Laue]

For a few more troubleshooting ideas,  see my post here. 

https://community.fitbit.com/t5/Blaze/Blaze-and-no-connection-to-mobile-device/m-p/1680405/highlight...