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Stuck on set up screen

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‎12-08-2016 18:00 - last edited on ‎11-27-2018 19:15 by Moderator Alum

‎12-08-2016 18:00 - last edited on ‎11-27-2018 19:15 by Moderator Alum

I have set it up via computer and the tracker isnt doing anythig its stuck on the screen with te url for the set up

 

 

 

Moderator edit: subject updated for clarity 

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‎12-08-2016 23:03

‎12-08-2016 23:03

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎12-09-2016 03:36

‎12-09-2016 03:36

Welcome to the Community @stray89 and @WendyB thanks for stopping by and for the instructions provided. 

 

As suggested by our friend, please restart your Blaze. After this process, follow the setup procedure one more time from a computer.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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