help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze heart rate monitor not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-10-2017 14:37

‎09-10-2017 14:37

Hi all

 

I had to get my last fitbit blaze replaced in February this year as the heart rate monitor wasn't working, and it seems I am now having a similar issue with the replacement. I have tried restarting the fitbit, and changing the heart rate monitor settings (between auto and on). The fitbit heart rate monitor seems to turn on for brief moments throughout the day, but otherwise the heart rate monitor usually isn't working. Does anyone have any idea whether this can be fixed or needs to be replaced again?

 

Thanks

Best Answer
0 Votes
1 REPLY 1

‎09-11-2017 05:13

‎09-11-2017 05:13

It's great to see you around @greatscottfilms, thanks for troubleshooting this by yourself.

 

 

If you are having issues with your heart rate information, in this post you will be able to see some things that might be affecting this reading and some tips to improve it. Also, our friend @FerdinandFitbit is providing other here. 

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes