07-20-2018 12:07 - last edited on 07-21-2018 05:06 by AlejandraFitbit
07-20-2018 12:07 - last edited on 07-21-2018 05:06 by AlejandraFitbit
The clear part that covers the heart rate monitor on the back of my Blaze is no longer there. Not sure how it came off or where I lost it. Is there a way to cover it or a replacement part? Thanks!
Moderator edit: subject for clarity
07-21-2018 05:07
07-21-2018 05:07
07-21-2018 05:52
07-21-2018 05:52
07-25-2018 07:46
07-25-2018 07:46
Thanks for the update @TishYo.
Regarding the Blaze damage, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.