Blaze heart rate sensor stopped working - Fitbit Community

Blaze heart rate sensor stopped working

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Amystenton85

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Hi, my heart rate sensor on my Blaze has stopped working. Anyone know if you can buy the pebble separately?

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AlejandraFitbit

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It's great to welcome you @Amystenton85.

I am sorry to hear that your Blaze heart rate sensor stopped working. I recommend restarting your tracker by doing the following:

Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
Let go of the buttons.

After these steps, make sure that your heart rate setting is in "On" or "Auto". And regarding your inquiry, we don't sell just the Blaze pebble.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

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