Blaze heart rate sensor stopped working - Fitbit Community

Blaze heart rate sensor stopped working

Replies are disabled for this topic. Start a new one or visit our Help Center.

Amystenton85

1 0 0

Hi, my heart rate sensor on my Blaze has stopped working. Anyone know if you can buy the pebble separately?

Moderator edit: subject for clarity

Best Answer

1 REPLY 1

AlejandraFitbit

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

30525 1257 9476

It's great to welcome you @Amystenton85.

I am sorry to hear that your Blaze heart rate sensor stopped working. I recommend restarting your tracker by doing the following:

Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
Let go of the buttons.

After these steps, make sure that your heart rate setting is in "On" or "Auto". And regarding your inquiry, we don't sell just the Blaze pebble.

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer